Terms and Conditions

TERMS OF USE
By using our website, you agree to the Terms of Use. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice (including after you have submitted your order).
 

EXCHANGE POLICY
Cancellations are currently not allowed.
All returns and exchanges must be authorized by us before exchanging merchandise. Simply email us info@tapin2jesus.comto start your return/exchange process. If authorized, You will have to pay to pay shipment fees If you would like to exchange an order placed online.
After your exchange shipping is confirmed in transit, we will send out your new item(s).
Unfortunately, if your request is not accepted through our Returns Portal, that means your order conflicts with one or more of our policy's requirements below:
Please note: Refunds and/or cancellations are currently not allowed. All exchanges must be authorized within 15 business days (of the order's delivery date) by us before exchanging merchandise. The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, in its original packaging. Proof of purchase is required for all exchanges; no exceptions.
Please Note: Merchandise returned damaged or without authorization may be rejected and sent back to the customer at the discretion of TAPIN2JESUS.. Original shipping fees are not refundable, We do not accept international exchanges. We apologize for any inconvenience this may have caused.
 

SHIPPING
PROCESSING TIME
Please allow 24 - 48 hours (excluding holidays and weekends) for order processing before an order ships.
*For any national weather delay, please allow 1 additional business day for processing.
Holiday/Special releases/Sales: Please allow us 1-5 additional business weeks to process these orders. After it ships, you will be sent an email with your tracking information. If an item is not available in our warehouse, we do our best to find your item in one of our other locations (transit time could vary). Our customer support team members will assist on these matters.

 

SHIPPING/TRACKING
When your order begins processing, you should receive a separate email with your tracking information. Please note that it may take each shipping carrier a little time to update the tracking link so that you may accurately track your shipment.
Please allow 24 - 48 hours for order processing before an order ships.
*For any national weather delay, please allow 1 additional business day for processing.
 

Please Note: All international packages are subject to Customs, Duties, and Search. We are not responsible for Duties, Taxes, Customs Fees and any additional fees encountered during the shipping process. If you refuse to accept the incurred fees and the package is determined unclaimed, denied or otherwise refused, TAPIN2JESUS will not provide any form of refund nor reship the order.
For APO or FPO military addresses, please keep in mind that transit times may be prolonged due to government clearance protocol.
We know how important your order is, TAPIN2JESUS provides our customers with the option to track your package 

SHIPPING CARRIER DELAYS
Please keep in mind that we rely on the same tracking provided to a customer once a package leaves our facility. If you have a concern regarding your delivery and your tracking link shows your package is in-transit, please contact the shipping carrier for further detail.
In the unfortunate event that your tracking information states your order was delivered but you did not receive it, please email  info@tapin2jesus.com . for further assistance. Please note that we are not required to replace your missing merchandise, as it is up to the discretion of our customer support team to come up with a resolution per individual case.
We will always do our best to assist you, but TAPIN2JESUS, does not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim through them.
 

Can I cancel my order?
Cancellations are not currently allowed for online purchases. Please only click the “Place Order” button once to avoid multiple purchases.
How can I change something on my order?
Assuming the desired change is applicable, please contact info@tapin2jesus.com immediately. Once our warehouse has processed your order, we will be unable to make any changes.